Bad websites

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Here I list those websites which should work in a certain way, but don't, and when the companies are contacted about it, they make excuses instead of acting to correct the flaw.
 
Here I list those websites which should work in a certain way, but don't, and when the companies are contacted about it, they make excuses instead of acting to correct the flaw.
  
'''Philips Norelco — Register Your Product!  Oops just kidding''' - I recently purchased a razor model 7310XL.  In the product is a registration card which states that I can go to their website at www.philips.com/norelco to register my product.  So after mousing through a few screens I discover that my product doesn't appear.  I contact their embedded "live support" who gives me the excuse that the product is very new.... excuse me?  So new that your webmaster can't take five minutes out of his busy day to add it to the website?  So I bitched at the live support guy and he stated that he would forward my concern to the Customer Service Manager and I should hear something within 24 hours.  Today is 7 Sep 2008.  We'll see.
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'''Philips Norelco — Register Your Product!  Oops just kidding''' - I recently purchased a razor model 7310XL.  In the product is a registration card which states that I can go to their website at www.philips.com/norelco to register my product.  So after mousing through a few screens I discover that my product doesn't appear.  I contact their embedded "live support" who gives me the excuse that the product is very new.... excuse me?  So new that your webmaster can't take five minutes out of his busy day to add it to the website?  So I bitched at the live support guy and he stated that he would forward my concern to the Customer Service Manager and I should hear something within 24 hours.  The time of that exchange was 4PM Pacific Time on 7 Sep 2008.  We'll see.

Revision as of 15:12, 8 September 2008

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